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Incentive Program

(For a 12 month period)
Tier 1
Spend $3500 in a quarter
Tier 2
Spend $10,000 in a quarter
ShippingFree Ground ShippingFree 2 Day Air
RMA ReturnFree Return Label

Membership & Eligibility:

1.Purchase totals are evaluated by net totals (after RMA are calculated and are deducted from purchase total)

2.The review cycle for all tiers is one quarter (3 months) and the validity period is one calendar year (12 months). All customer will be automatically enrolled in the incentive program if a customer’s purchase reaches $3500. Once the customer has qualified for the incentive program, the reward will be valid for the next calendar year (12 month). The incentive program tier for the next year can be evaluated based on the purchase of the last three month of the past validity period. The data collection stated from July 1st, 2020.

#.*Specific criteria: The program evaluation starts on October 01, 2020 and after a quarter (January 01, 2021), customer will start to receive tier rewards. All evaluations occur within the quarter, and there will be no cross quarter judgements. we only have 4 evaluations in a year, which are in March, June, September, and December.  If a customer is upgraded from tier 1 to tier 2, the incentive program valid period will be automatically extended.  

3.All members with a returning rate higher than 10% will be automatically disqualified for the incentive program.

4.Early termination policy of customer incentive program

  1) system abuse or fraud

  2) Customer’s return rate is higher than 20%

5.Starting from tier 2, we will be providing shipping label for RMA return as a bonus. More benefits will be coming soon.

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