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- APPLE
- iPhone 14New
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- iPad Pro 12.9 (5th Gen)New
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- iPad Pro 12.9 (1st Gen)
- iPad Pro 11 (2021)
- iPad Pro 11 (2020)
- iPad Pro 11 (2018)
- iPad Pro 10.5
- iPad Pro 9.7
- iPad Air 5 (2022)New
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- Series 7 (41mm)New
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- iWatch SE (44mm)
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- Series 6 (44mm)
- Series 6 (40mm)
- Series 5 (40mm)
- Series 5 (44mm)
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- Series 4 (44mm)
- Series 3 (38mm)
- Series 3 (42mm)
- Series 2 (38mm)
- Series 2 (42mm)
- Series 1 (38mm)
- Series 1 (42mm)
- Apple Watch Clearance Parts
- Air 13'' A2337
- Air 13'' A2179
- Air 13'' A1932
- Air 13'' A1466
- Air 11'' A1465
- Pro 16'' A2141
- Pro 13'' A2338
- Pro 13'' A2289
- Pro 13'' A2251
- Pro 13'' A2159
- Pro Touch Bar 15'' A1990
- Pro Touch Bar 15'' A1707
- Pro Touch Bar 13'' A1989
- Pro Touch Bar 13'' A1706
- Pro Retina 15'' A1398
- Pro Retina 13'' A1708
- Pro Retina 13'' A1502
iPhone
iPad
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MacBook
- iPhone 14
- SAMSUNG
- S22 Ultra 5G S908New
- S22 Plus 5G S906New
- S22 5G S901New
- S21 Ultra 5G G998
- S21 Plus 5G G996
- S21 5G G991
- S21 FE 5G G990
- S20 FE/ 5G (G780/G781)
- S20 Ultra/ 5G (G988B/G988U)
- S20 Plus/ 5G (G985/G986)
- S20/ 5G (G980/G981)
- S20 5G UW G981V
- S10 Lite G770
- S10 5G G977
- S10 Plus G975
- S10 G973
- S10e G970
- S9 Plus G965
- S9 G960
- S8 Plus G955
- S8 G950
- S7 Edge G935
- S7 G930
- S7 Active G891
- S6 Edge+ Plus G928
- S6 G920
- S5 i9600
- S4 i9500
- Note 20 Ultra/ 5G (N985/ N986)
- Note 20/ 5G (N980/ N981)
- Note 10 Lite N770
- Note 10 Plus N975
- Note 10 N970
- Note 9 N960
- Note 8 N950
- Note 5 N920
- Note 4 N910
- J7 Refine (2018) J737
- J7 (2017) J727
- J7 Pro (2017) J730
- J7 Prime (2016) G610
- J7 (2015) J700
- J6 Plus (2018) J610
- J6 (2018) J600
- J3 (2018) J337
- J3 (2017) J327
- J3 (2016) J320
- J2 Core (2018) J260
- A53 5G (2022) A536New
- A33 5G (2022) A336New
- A13 (2022) A135New
- A13 5G (2021) A136UNew
- A72 5G A726New
- A72 (2021) A725
- A52 5G (2021) A526
- A42 5G (2020) A426
- A32 4G (2021) A325
- A32 5G (2021) A326
- A22 5G (2021) A226
- A12 (2020) A125
- A71 5G UW A716V
- A71 5G A716U
- A71 (2020) A715
- A51 5G UW A516V
- A51 5G (2020) A516
- A51 (2019) A515
- A31 (2020) A315
- A21S (2020) A217
- A21 (2020) A215U
- A11 (2020) A115
- A03s (2021) A037New
- A02s (2021) A025
- A01 (2019) A015
- A70 (2019) A705
- A50 (2019) A505
- A30s (2019) A307
- A20s (2019) A207
- A20 (2019) A205
- A10 (2019) A105
- A10S (2019) A107
- A10e (2019) A102
- A7 (2017) A720
- A6 (2018) A600
- Tab A8 10.5 (2021) X200New
- Tab A 8.0 & S Pen (2019) P200
- Tab A7 Lite 8.7 (2021) T220New
- Tab A7 10.4 T500 (2020)
- Tab A 10.5 (2018) T590
- Tab A 10.1 (2019) T510
- Tab A 10.1 (2016) T580
- Tab A 8.4 (2020) T307
- Tab A 8.0 (2019) T290
- Tab A 8.0 (2018) T387
- Tab A 8.0 (2017) T380
- Tab A 7.0 (2016) T280
- Tab E 8.0 (2016) T377
- Tab E 9.6 (2015) T560
- Tab S7 FE T730New
- Tab S7+ 12.4 (2020) T970New
- Tab S7 11 (2020) T870
- Tab S6 Lite 10.4 (2020) P610
- Tab S6 10.5 (2019) T860
- Tab S5e 10.5 (2019) T720
- Tab S4 10.5 (2018) T830
- Tab S3 9.7 (2017) T820
- Tab S2 9.7 (2015) T810
Galaxy S
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Galaxy J Series
Galaxy A Series
Galaxy Tab
- S22 Ultra 5G S908
- MOTOROLA
- G Stylus (2022) XT2211-2New
- G Stylus 5G (2021) XT2131
- G Stylus (2021) XT2115
- G Stylus (2020) XT2043
- G Power (2022)New
- G Power (2021) XT2117
- G Power (2020) XT2041
- G Play (2021) XT2093
- G Pure (2021) XT2163
- G100 (2021) XT2125
- G 5G (2020) XT2113
- G 5G Plus (2020) XT2075
- G Fast (2020) XT2045
- G8 Power (2020) XT2041
- G8 Play (2019) XT2015
- G7 Plus (2019) XT1965
- G7 (2019) XT1962
- G7 Power (2019) XT1955
- G7 Play (2019) XT1952
- G6 Plus (2018) XT1926
- G6 (2018) XT1925
- G6 Play (2018) XT1922
- Z4 (2019) XT1980
- Z3 Play (2018) XT1929
- Z2 Play (2017) XT1710
- Z Play (2016) XT1635
- Z2 Force (2017) XT1789
- Z Force (2016) XT1650-02
- Z (2016) XT1650-01 | -03
- One 5G Ace (2021) XT2113
- One 5G (2020) XT2075
- One Fusion Plus (2020) XT2067
- One Hyper (2020) XT2027
- One Action (2019) XT2013
- One Zoom (2019) XT2010
- One/ P30 Play (2018) XT1941
G Series
Z Series
One Series
- G Stylus (2022) XT2211-2
- LG
- LG Stylo 6
- LG Stylo 5
- LG Stylo 4 | Stylo 4 Plus
- LG Stylo 3 Plus TP450
- LG Stylo 3 LS777
- LG G Stylo 2 LS775
For LG Stylo Series
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Warranty / Return Policy
Warranty
All Mengtor parts, with the exclusion of accessories, honor a 180-day warranty.
●Merchandise returned within the first 90 days of warranty period will receive full credit.
●For items returned after 90 days of warranty period (91st - 180th day), we will charge a 10% restocking fee.
If you have any question, please email [email protected] or give us a call at 888-683-3706.
If, for any reason, you are dissatisfied with your purchase, you can return it to Mengtor within 180 days of purchase date. Subject to conditions below.
●Any package without an R.M.A. identification number or invoice will not be processed.
●All returns must be in original packaging along with the warranty seal, otherwise warranty on the part will be considered void.
●Usage by a third party voids warranty.
●Multiple return items in one package will be accepted if all items are attached to their corresponding R.M.A. invoice.
●Unclaimed packages with no corresponding R.M.A. number and denied R.M.A. items will be discarded after three months of its receiving date.
●Mengtor is not responsible for notifying the customer of packages containing extra items (items with no corresponding R.M.A invoice in the system).
●Mengtor is not responsible for the shipping cost if you request any denied products to be returned to you.
● Mengtor will provide free return shipping labels for Incentive Program Tier 2 customers. For more detail, please refer to our Incentive Program (https://www.mengtor.com/newsdetail.php?nid=75&cid=332)
Once we received and inspected the return items, please allow one business day for store-credit to be applied on your Mengtor account. If you request a refund to your original payment method, please allow 3-5 business days for the refund to be posted.
Mengtor will only issue store credit for returned merchandise. No exchanges, replacements, or refund unless particular situation suggests otherwise. For example, customers no longer willing to purchase from us, or customers' accounts will remain unused for a extended period of time, etc.
Customers are responsible for keeping track of any updates regarding their returns as this information can be found on your Mengtor account.
Claims
Physically damaged-on-arrival products:
●Please contact customer service immediately after receiving any damaged and/or visibly harmed item. (Including suspicion of damage due to visibly harmed packages before opening)
●Once Mengtor is notified of incident, a case number will be assigned to your return. Please include case number in the reason for return section when submitting the R.M.A. invoice.
Internally defective items do not fall under this category.
Reporting for missing items or items damaged in transit must be notified to Customer Service within 3 business days upon delivery.
Disclaimer
Mengtor is not liable for damage due to technician mishandling or lost return items during transit. Influence on decisions for actions taken will solely depend on policies and regulations given by the shipping carrier. Mengtor is not responsible for carrier delays that are out of our control.
Mengtor will not be responsible for any consequential or incidental damage resulting from the use of any merchandise purchased from us. Damages include, but are not limited to, prominent scratches and ripped flex cables. Mengtor’s liability is limited to the monetary value of the merchandise only.
It is the customer’s responsibility to test all parts that have been ordered once merchandise has been received. Mengtor will not issue any store credit to an account after 180 days from the purchase date.
All return shipping cost is at the sole responsibility of the buyer. In the case of insufficient postage at time of delivery to Mengtor’s returns facility, Mengtor reserves the right to refuse the package.
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